Terms and Conditions
Welcome to Markwin Digital. By accessing our website or engaging our services—including Web Development, App Development, and Digital Marketing—you agree to comply with and be bound by the following terms and conditions. Please review them carefully.
1. Scope of Services
Markwin Digital provides a comprehensive suite of digital solutions. The specific scope of work, timelines, and deliverables for any project will be outlined in a separate Project Quotation or Service Agreement. Any modifications to the scope after the project has commenced may result in additional charges and adjusted timelines.
2. Client Obligations
To ensure the successful delivery of your project, the client agrees to:
Provide timely feedback, creative briefs, and necessary assets (logos, images, text).
Ensure all provided content is legally owned by the client or properly licensed.
Designate a primary point of contact to streamline communication.
3. Intellectual Property
Ownership: Upon full and final payment, the ownership of the final digital product (website code, app source code, or creative designs) will be transferred to the client.
Pre-existing Assets: Markwin Digital retains rights to any pre-existing code, libraries, or internal tools used during development that are not specific to the client’s unique branding.
Portfolio Rights: Unless otherwise agreed in writing, Markwin Digital reserves the right to display the completed work in our professional portfolio and marketing materials.
4. Payment Terms
Deposits: A non-refundable commencement fee (as specified in your proposal) is required before work begins.
Milestones: Payments are typically divided into milestones. Work on subsequent phases will pause until the current milestone payment is settled.
Late Payments: We reserve the right to suspend services, including hosting or active marketing campaigns, if payments are overdue by more than 10 working days.
5. Digital Marketing & SEO
For Digital Marketing and SEO services:
Performance: While we employ industry-best practices to improve rankings and engagement, we do not guarantee specific positions on Search Engine Results Pages (SERPs) as these are governed by third-party algorithms (e.g., Google, Meta).
Ad Spend: Unless explicitly stated, service fees do not include third-party advertising budgets (Google Ads, Facebook Ads, etc.).
6. Liability and Warranty
Post-Launch Support: We provide a standard support period (specified in your contract) to fix any bugs or technical errors found after launch.
Third-Party Services: Markwin Digital is not responsible for service interruptions caused by third-party hosting providers, API changes, or software updates outside of our direct control.
Limitation of Liability: Markwin Digital shall not be liable for any indirect, incidental, or consequential damages resulting from the use or inability to use our services.
7. Termination
Either party may terminate the agreement if the other party fails to perform its obligations. Upon termination, the client shall pay for all work completed up to the date of termination, along with any non-cancelable third-party expenses incurred by Markwin Digital.
8. Amendments
Markwin Digital reserves the right to modify these Terms and Conditions at any time. Continued use of our services following any changes constitutes your acceptance of the updated terms.
Contact Us If you have any questions regarding these Terms, please contact our legal team at legal@markwindigital.com.
